Publishing to Maze.care
Maze.care is a public-facing directory that allows patients to discover your clinic, view your available service offerings, and book appointments directly online.
This guide walks you through how to control the public visibility of your clinic's resources from within your Mazecare operations dashboard. By toggling the Visibility settings, you can selectively publish specific branches, doctors, services, and time slots to the public website.
Detailed Step-by-Step Configuration
Step 1: Enable Branch Visibility
To allow patients to find your clinic location on Maze.care, you must first make the physical branch public:
- Navigate to the Operations Menu and select Details.
- Make sure you are viewing the specific branch you wish to manage (e.g., Admiralty Branch).
- In the top right corner of the Branch Information panel, locate the Visibility toggle.
- Switch the toggle to Public to list this clinic branch on the Maze.care directory.

Step 2: Enable Doctor Visibility
Next, configure which practitioners are visible to the public:
- Navigate to Operations Menu > Details (while viewing a Doctor profile).
- Select a specific doctor (e.g., Dr. Mandy Kwok) to open their profile details.
- In the top right corner of the Profile section, locate the Visibility toggle.
- Switch the toggle to Public so patients can view this doctor's profile and credentials on Maze.care.

Step 3: Create & Publish Service Offerings
Service Offerings define the specific consultations or treatments that patients are allowed to book:
- In the Doctor's profile menu, click on Service Offerings in the left sidebar.
- The dashboard displays a list of current services and their active visibility status.
- Click + New Offering (or edit an existing one) to open the Service Offering Information slide-over panel.
- Fill in the required details including the Service, Doctor/Performer, Branch, and Pricing Block.
- Toggle the Visibility switch in the top right corner of the panel to Public to allow patients to see and book this specific service.


Step 4: Publish Appointment Schedules
Finally, to let patients book specific time slots, you need to publish the doctor's calendar schedule:
- In the Doctor's profile menu, navigate to the Schedules tab.
- Select an existing schedule block or create a new one to configure availability for specific days.
- In the Schedule Details slide-over panel, you will see a dynamic preview widget on the left. This shows exactly how the available dates and time slots will appear to patients on Maze.care.
- On the right side, under Details, switch the Visibility toggle to Public (labeled as "Allow this to be visible publicly").
- Patients can now browse these available slots and book appointments directly through the public directory.
